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Welcome to Sam's Diecast Models!

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By accessing or using our Site, you agree to comply with and be bound by our Terms of Service and our Privacy Policy.

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1. Privacy Policy

At Sams Diecast Models (referred to as "we", "our", or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website [www.yourwebsite.com] (the "Site") and use our services as a UK-based online model car retailer.

By using our Site and services, you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect
We collect and process the following types of personal data:

a. Personal Identification Information:

Name
Email address
Postal address
Phone number
Payment details (via secure payment processors)
Account login credentials
b. Technical Information:

IP address
Browser type and version
Device information
Operating system
Information about your visit, including the pages you viewed and the time you spent on them
c. Transaction Information:

Order history
Product preferences and browsing history
Shipping and billing information

2. How We Collect Your Information
We collect information through:

Account Creation: When you create an account on our Site, you provide personal details such as your name, email address, and other necessary contact information.
Orders: When you make a purchase, we collect your billing and shipping information to process the transaction.
Cookies and Tracking Technologies: We use cookies to track your activity on our website, to enhance your browsing experience, and to personalize content.
Forms and Surveys: If you fill out a form on our Site (e.g., a contact form or newsletter sign-up), we collect the information you provide.
 

3. How We Use Your Information
We use the personal data we collect for the following purposes:

To process and fulfil your orders, including shipping and billing.
To communicate with you about your orders, delivery updates, promotions, and customer service requests.
To improve our website functionality, content, and customer experience.
To send you promotional materials, newsletters, and offers if you’ve consented to receive them.
To comply with legal obligations or to resolve disputes.
 

4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with the following parties in order to fulfill our contractual obligations to you:

Service Providers: Third-party vendors who assist us with payment processing, delivery, website hosting, and marketing activities. These service providers are bound by data protection laws and only use your personal information to perform tasks on our behalf.
Legal Requirements: We may disclose your information if required to do so by law or in response to a legal process (e.g., a court order, government request).

5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to collect data and improve your browsing experience. Cookies are small text files stored on your device that allow us to remember your preferences, improve functionality, and provide personalized content.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features on our website.

For more detailed information, please refer to our [Cookie Policy].

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6. Data Security
We take the protection of your personal information seriously and employ a variety of security measures to safeguard it. These measures include encryption, firewalls, and secure server protocols. However, please note that no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

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7. Your Rights
Under UK data protection law, you have the following rights regarding your personal information:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct any inaccurate or incomplete information.
Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
Right to Restriction of Processing: You can request that we limit the processing of your data in certain circumstances.
Right to Object: You can object to the processing of your data in certain situations.
Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the details below.

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8. Retention of Data
We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. If you wish to have your data removed from our systems, please contact us.

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9. Third-Party Websites
Our website may contain links to third-party websites, such as payment processors or affiliate sites. This Privacy Policy applies only to our Site and does not cover third-party websites. We encourage you to read the privacy policies of any third-party sites you visit.

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10. International Transfers
We operate within the UK and are committed to adhering to UK data protection laws. If any data is transferred to third-party service providers outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with data protection laws.

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11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy regularly to stay informed about how we are protecting your personal data.

 

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12. Contact Us

If you have any questions or concerns about these Terms or your use of the Site, please contact us at:

Sams Diecast Models
samsdiecastmodels@gmail.com
07812890028

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Thank you for trusting Sams Diecast Models with your personal information. We are dedicated to maintaining your privacy and providing you with a safe and secure shopping experience.

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By using the Site, you acknowledge that you have read, understood, and agree to these Terms of Service.

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